Privacy Policy for EpassScan | SmartPass Verifier
Last Updated: 20/1/2026
Company Name: Epasscard
App Name: EpassScan | SmartPass Verifier
1. Introduction
EpassCard (“we”, “our”, or “us”) operates the EpassScan | SmartPass Verifier ("we," "our," or "the App"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. < By using EpassScan | SmartPass Verifier, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your email address, username, and password (stored securely using encryption).
- Authentication Data: Information required to verify your identity and manage your account access.
Information Collected Automatically
- Camera Access: We access your device camera solely for scanning QR codes and digital IDs. Images captured during scanning are processed locally and are not stored or transmitted unless explicitly required for verification purposes.
- Location Data: We may collect location information to verify the authenticity of access passes and ensure security compliance. Location data is collected only when the app is in use and with your explicit consent.
- Device Information: We collect information about your device, including device model, operating system version, unique device identifiers, and mobile network information.
- Usage Data: We collect information about how you interact with the App, including features used, scan frequency, and error logs for improving app performance.
Scanned Credential Data
- Digital ID Information: When you scan SmartPass Wallet credentials, event tickets, or digital IDs, we process the information contained within these credentials to verify their authenticity.
- Verification Results: Records of verification attempts, including timestamps and verification status (valid/invalid).
3. How We Use Your Information
We use the collected information for the following purposes:
- Verification Services: To scan, authenticate, and verify SmartPass Wallet credentials and digital IDs in real-time.
- Security & Fraud Prevention: To ensure the authenticity of digital credentials and prevent unauthorized access.
- Account Management: To create, maintain, and secure your user account.
- Service Improvement: To analyze usage patterns and improve app functionality, performance, and user experience.
- Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Data Security
We implement industry-standard security measures to protect your information:
- End-to-End Encryption: All sensitive data transmitted through the App is encrypted using end-to-end encryption protocols.
- Secure Storage: Personal information and credentials are stored securely using encrypted databases.
- Access Controls: We implement strict access controls to ensure only authorized personnel can access sensitive data.
- Regular Security Audits: We conduct regular security assessments to identify and address potential vulnerabilities.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share specific information.
- Service Providers: With trusted third-party service providers who assist us in operating the App, conducting our business, or servicing you, provided they agree to keep this information confidential.
- Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
6. Data Retention
- Account Data: We retain your account information for as long as your account is active or as needed to provide you services.
- Verification Records: Verification logs may be retained for security and compliance purposes, typically for a period of 90 days unless longer retention is required by law.
- Deleted Data: When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal or legitimate business purposes.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Data Portability: Request a copy of your personal information in a structured, commonly used format.
- Opt-Out: Opt-out of certain data collection practices, such as location tracking.
- Withdraw Consent: Withdraw your consent for data processing at any time.
To exercise these rights, please contact us at the email address provided below.
8. Location Data Disclosure
Important Notice: EpassScan | SmartPass Verifier collects location data to enable the following features:
- Venue Verification: To verify that credential scans occur at authorized locations.
- Security Compliance: To prevent fraudulent use of credentials outside designated areas.
- Access Control: To ensure digital IDs are used within permitted geographic boundaries.
How Location Data is Used: Location data is collected only when the app is actively in use (foreground collection). – Location information is used solely for verification purposes and is not shared with third parties for advertising or marketing. – You can disable location access in your device settings, though this may limit certain verification features.
Your Control: You will be prompted to grant location permissions when you first use the App. You can modify these permissions at any time through your device settings.
9. Camera Access
The App requires camera access to scan QR codes and digital credentials. Camera access is used exclusively for:
- Scanning SmartPass Wallet credentials
- Verifying digital IDs and access passes
- Reading QR codes for authentication purposes
Images captured by the camera are processed in real-time and are not permanently stored on your device or our servers unless required for verification purposes.
10. Children's Privacy
EpassScan | SmartPass Verifier is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
11. Third-Party Services
The App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you access.
12. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the App, you consent to the transfer of your information to these locations.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the new Privacy Policy in the App
- Updating the “Last Updated” date at the top of this policy
- Sending you a notification through the App or via email (for significant changes)
Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: hello@epasscard.com
App Name: EpassScan | SmartPass Verifier
Developer:Mazharul Islam | WebCartisan
15. Consent
By using EpassScan | SmartPass Verifier, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.
Note to Users: We are committed to transparency and protecting your privacy. If you have any questions about how we handle your data, please don’t hesitate to reach out to us.
Transforming business operations worldwide. Epasscard delivers the digital solutions modern organizations need to boost efficiency, reduce costs, and stay competitive.
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